Position Overview
Description We are looking for a Revenue Cycle CS Specialist to support healthcare revenue operations in Henrico, Virginia. This Long-term Contract opportunity is ideal for someone who can manage patient account follow-up, resolve reimbursement issues, and work across billing and insurance processes with accuracy and urgency. The role focuses on improving cash flow by addressing outstanding balances, researching claim issues, and pursuing timely resolution of denials and appeals.
Responsibilities:
• Review outstanding patient and payer balances, investigate account discrepancies, and take appropriate action to secure payment
• Manage medical collections activities by contacting insurance carriers and other payers to follow up on unpaid or underpaid claims
• Examine billing records and claim details to identify denial trends, correct issues, and support clean claim resubmission
• Prepare and submit appeals with supporting documentation to challenge inappropriate cla...