The Retirement Claim – Claim Analyst is responsible for managing the end‑to‑end processing and administration of retirement and pension claims. This includes reviewing, validating, and processing claims accurately and in a timely manner in accordance with applicable regulations, internal policies, and service standards to ensure operational accuracy and compliance.

The role plays a key part in delivering a smooth, reliable, and trustworthy claims experience for retirement customers. By working closely with internal stakeholders and maintaining strong attention to detail, the analyst supports effective claims resolution while contributing to customer confidence and overall service excellence within the retirement claims function

**Position Responsibilities:**

+ Manage and execute DPLK claim payment processes, including: Withdrawal of contributions, Rollover to other DPLK providers, and Pension benefit payments
+ Handle Group Scheme (GS) claim payments, cove...