TIME dotCom Berhad in Selangor is seeking a Base Management Specialist to enhance customer retention and engagement. The role involves developing and executing strategies to strengthen loyalty and reduce churn, alongside designing upsell campaigns and utilizing CRM tools for customer journey tracking. Candidates should have a Bachelor’s degree and 5-8 years of relevant experience in a consumer-facing company. The position offers comprehensive medical coverage, wellness support, and learning opportunities.
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