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⏰ Full-time

Retention Specialist

Fedcap
Location 📍 New York, United States
Posted 📅 June 01, 2026
Work Type ⏰ Full-time

Position Overview

What You'll Do

T he Retention Specialist is responsible for identifying, developing, and maintaining a job retention system. This position will require you to work collaboratively with Case Manager, Job Developer, Sector Leads, participants, and other relevant staff to ensure participants are actively employed.

Your responsibilities will include:
+ Provide group or individual job retention, maintenance support and counseling.
+ Assist participants with issues pertaining to work-related benefits and transitional benefits.
+ Research and verify 30-day to 90-day, and 180-day via fax, site visits, mail, and in-person appointments.
+ Maintain on-going contact with participants to identify any personal and social problems that may arise while being employed and make appropriate referrals for the resolution.
+ Facilitate group retention activities in order to help educate participants on benefits and work support as well as career advancement exploratio...

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Job Details

Employment Type
Full-time
📊
Category
other-general
🏠
Work Arrangement
On-site
📍
Location
New York, United States