Position Overview
Job Description & Requirements A Retail Trade Manager in a jewellery outlet plays a critical role in overseeing the operations, ensuring customer satisfaction, and driving sales. Here's an overview of the key responsibilities and skills typically associated with this role: Responsibilities 1. Sales Management . Develop and implement strategies to achieve sales targets. . Monitor sales performance and analyze trends to improve business performance. . Handle high-value transactions and ensure accurate billing. 2. Customer Relationship Management . Provide excellent customer service to ensure customer satisfaction and loyalty. . Address customer queries and complaints professionally. . Assist customers in selecting jewellery that fits their preferences and budget. 3. Team Leadership . Recruit, train, and manage retail staff. . Set goals for the team and monitor performance. . Motivate staff to achieve individual and collective targets. 4. Inventory Management . Ensure proper stock levels ...