Position Overview
🔹 KEY RESPONSIBILITIES:
✔️ Drive business growth and retail performance
✔️ Build and maintain strong retailer relationships
✔️ Ensure operational excellence and compliance
✔️ Manage non-performing retailers and support business development initiatives
✔️ Oversee SHEQ standards and site operational requirements
✔️ Execute loyalty programmes and marketing initiatives
🔹 QUALITY CONTROL:
▪️ Ensure adherence to operational standards
▪️ Conduct customer service training
▪️ Ensure compliance with brand standards
🔹 MAINTENANCE:
▪️ Coordinate and report site maintenance requirements
▪️ Maintain records of pump & tank layouts
▪️ Verify and maintain asset records
🔹 MARKETING:
▪️ Execute marketing campaigns at site level
▪️ Ensure retailer participation and compliance
🔹 CREDIT POLICY COMPLIANCE:
▪️ Manage retailer credit risk
🔹 CONTRACT RENEWALS:
▪️ Renew contracts and agreements in line with financial criteria<...