Position Overview
Retail Team Manager (OH, Cincinnati)OH, Cincinnati
Job Description: Retail Team Manager
Department: Retail Operations
Hiring Manager: Director of Retail Operations
About the Role
Five Star Breaktime Solutions is a premier provider of away-from-home convenience services, committed to delivering innovative breaktime solutions that enhance customer experiences. We are seeking aRetail Team Managerto lead and develop a team of Retail Team Leaders, Merchandisers, and Location Attendants in providing best-in-class retail operations and customer satisfaction.
This role is the primary link between Five Star and our clients, ensuring strong partnerships, operational excellence, and customer retention. The Retail Team Manager is responsible for supervising route operations, executing merchandising initiatives, monitoring financial performance, and fostering a culture of accountability and service excellence.