Role Profile

Job Title: Assistant Manager

Function/Department: Retail

Reporting To: Shop Manager

Location: Mansfield

Role Purpose and Key Responsibilities

Role Purpose: You will be responsible and accountable for the shop and the team in the absence of the Shop Manager by operating and running the shop and managing the shop team effectively. The day‑to‑day role includes assisting the Shop Manager and team with the smooth running of the store, ensuring high standards are maintained, accepting and paying out bets, and delivering excellent customer service. The role also encompasses opening and closing the business and managing all shop operations when the Shop Manager is not present.

Key Responsibilities

• Support the Shop Manager with the day‑to‑day running of the shop and team.
• In the absence of the Shop Manager, lead from the front in managing the operation and running of the shop, including open...