Responsibilities

• Oversee daily store operations to achieve sales, profitability, and operational targets.
• Develop and implement store strategies, sales plans, and promotional initiatives.
• Manage inventory, stock availability, merchandising, and pricing strategies.
• Monitor market trends and adjust strategies to maximise revenue and competitiveness.
• Ensure store security, safety, and compliance with legal and regulatory requirements.
• Maintain high standards of customer service and build strong stakeholder relationships.
• Resolve customer queries and operational issues efficiently and professionally.
• Supervise, schedule, and manage staff performance and productivity.
• Conduct performance reviews, support staff development, and handle employee relations matters.
• Manage budgets, control costs, and monitor financial performance against targets.
• Identify risks, maint...