Position Overview
We are seeking an experienced and driven Retail Store Manager to lead a dynamic apparel store. This role is responsible for overseeing daily store operations, driving sales performance, delivering exceptional customer experiences, and leading a high‑performing team.
Key Responsibilities
- Drive store sales to achieve and exceed targets
- Analyse sales reports and implement strategies to improve performance
- Monitor KPIs including conversion rates, basket size, and foot traffic
- Execute promotional campaigns and in‑store merchandising strategies
- Recruit, train, and develop store staff
- Manage staff performance, including setting targets and conducting reviews
- Create staff schedules and ensure optimal staffing levels
- Foster a positive, motivated, and customer‑focused team culture
- Ensure exceptional customer service standards are consistently delivered
- Handle customer q...