About The Role

Job title: Retail Service Desk Senior Manager

Location: Hyderabad, India

Function: Operations

Reports to: Head of Retail Support

No. of direct reports: 4

No. of non-direct reports: 28

Budgetary responsibility:

NGR/P&L:

Purpose of role

We’re Entain. Powered by our very own technology and building products that push boundaries, Entain is home to a global family of more than 25 well-known brands and over 24,000 people, but we all play for the same team. When we win, we win together.

Our vision is to be the world leader in betting, gaming and interactive entertainment by bringing moments of excitement into people’s lives. We will achieve this through our focus on sustainability and growth, driving change in the fast-paced world of entertainment.

The Retail Service Desk Senior Manager role is fully accountable for the operation and performance ...