Job Responsibilities

· Drive sales by utilizing approved consultative selling practices to identify customer needs and provide appropriate solutions; this can include suggesting outfitting options and related items to generate multiple unit sales, providing fitting room assistance, and participating in customer outreach activities

· Provides highest degree of customer service; including courteously, conversationally greeting customers, adjusting individual customer attention based on store traffic , suggesting solutions based on customer interest and needs

· Maintains knowledge of Lands’ End website navigation and leverages this option for customer solutions when the product is not available in the store

· Processes customer transactions efficiently using the POS and online systems include sales, returns, exchanges, etc. in accordance to authorized procedure

· Maintains knowledge of Lands’ End products and services, along with current fa...