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Retail Operations Manager, TurboTax - Phoenix Metro Area

Intuit
Location 📍 SCOTTSDALE, United States
Posted 📅 June 08, 2026
Work Type ⏰ Full-time

Position Overview

**Overview**

As a TurboTax Retail Location Manager, you'll be the driving force behind a high-performing, customer-focused local tax preparation center. With energy and purpose, you will lead a cross-functional team of motivated individuals, empowering them to deliver exceptional experiences to customers while ensuring operational excellence of the store. Your team will include Local Tax Experts who provide tax filing services to customers, as well as Concierges, who are a customer's first point of contact at TurboTax, experts at guiding customers to the right TurboTax solution for their specific needs.

From guiding Tax Experts through complex situations, to inspiring your staff to deliver a best-in-class customer experience, you'll create an environment where every interaction delights customers and reflects the TurboTax brand. This is your opportunity to make a measurable impact - on your store's success, your team's growth, and your community's ability to get their...

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Job Details

Employment Type
Full-time
📊
Category
other-general
🏠
Work Arrangement
On-site
📍
Location
SCOTTSDALE, United States