SUMMARY:
An exciting opportunity has opened for a Retail Operations Manager for our client based in Ballito, Kwazulu Natal

POSITION INFO:
Primary Responsibilities

• Lead and support a team of 4 Area Managers in overseeing day-to-day operations across retail sites to ensure smooth, safe, and compliant operations.
• Support and manage the Retail Support Officer to deliver outstanding performance.
• Monitor and analyse sales, margin, and volume performance across all sites. Identify
• underperforming retail sites and implement corrective action plans.
• Translate the Retail Director’s strategic objectives into operational plans and guide Area Managers in execution.
• Ensure all retail sites maintain brand, safety, health, environmental and quality ( SHEQ )
• Conduct regular audits and follow-ups.
• Drive initiatives to improve customer service and ensure consistent, high-qualit...