Position Overview
About the Role:
To elevate retail performance by driving operational excellence across inventory management, planning, governance, and communication, ensuring stores are optimally equipped to deliver commercial results while consistently providing an exceptional client experience.
WHAT IMPACT YOU CAN CREATE AT CHANEL
Retail Operations Management
Serve as the primary operational liaison for the retail organization, including support during critical business periods outside office hours when required.Ensure consistent execution of retail SOPs, policies, and operational standards across all boutiques and counters.Lead compliance initiatives covering audits, health & safety, and operational governance.Conduct store audits and drive timely closure of corrective actions.Manage operational issue resolution and escalation to minimize business disruption.Coordinate store openings, relocations, ren...