1) Retail Key Account management
• Build and maintain senior relationships with department store buyers and key retail partners.
• Negotiate commercial terms, space, relocations, and store portfolio decisions (openings, renewals, closures).
• Discuss business performance and jointly plan commercial actions to support sales growth and brand value.

2) Store management
• Lead and manage store teams by setting goals, coaching performance, conducting evaluations, and developing capabilities.
• Execute store openings, renewals, relocations, and closures including store build-out, fixtures, assortment setup, vendor coordination, and opening activation.
• Conduct regular shop visits to collect market insights and ensure compliance with VM guidelines, communication standards, service quality, and operational requirements.
• Manage manpower planning and work schedules including overtime, leave, and attendance in coordination with department store teams.
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