**Role Overview**

Sodexo is seeking an experienced **Retail Manager 3** at **Northern Arizona University (NAU)** in Flagstaff, AZ!

NAU is a public research university known for its strong sense of community, outdoor lifestyle, and student‑focused campus, serving as an academic and cultural hub of Northern Arizona. This beautiful campus, with a diverse retail dining environment, features multiple retail units, both self-operated and nationally branded. Strong on-site specialist support is also provided by dedicated Marketing, Finance, Culinary, and HR Directors.

**What You'll Do**

+ Identify customer needs and expectations
+ Ensure that Sodexo and customer goals are aligned and met
+ Educate and develop rapport with clients and promote partnerships
+ Promote a customer/client centered culture that strives to exceed customer and client needs
+ Maintain and improve service level resulting in increased customer satisfaction
+ Ensure all HA...