Position Overview
Be a key contributor as the Retail Lead at Blyth Brewing & Distilling Inc. in Grand Bend, Ontario. In this role, you will focus on guest engagement and support the retail operations effectively.
The Retail Associate Lead is tasked with ensuring an exceptional experience for all guests at Stirling Sands. You will lead retail associates, train new staff, and maintain operational excellence. Your strong focus on customer service and product knowledge will significantly elevate every guest interaction.
Key Responsibilities:
• Lead daily retail operations and mentor team members
• Ensure compliance with operational standards and procedures
• Deliver quality customer service for enhanced guest experiences
• Assist in training new Retail Associates effectively
• Maintain organized and visually appealing merchandise displays
Requirements:
• Smart Serve Certification or the ability to acquire it
• Previous customer service or retail experience
• Preferred superv...