Elevate your career as a Retail Hospitality Manager responsible for creating a welcoming environment. Drive operations, team leadership, and customer service excellence with us.
As our Hospitality Manager, you will report to the Compass Manager and oversee operations at barista cafes and micro markets. This leadership position focuses on strategic management to enhance customer satisfaction and operational efficiency. Your ability to mentor two supervisors and cultivate a positive work atmosphere is essential for success.
Key Responsibilities:
• Supervise operations and service quality in cafes and markets
• Assist in implementing customer satisfaction strategies
• Lead, mentor, and develop the retail team
• Monitor financial performance and optimize inventory
• Handle customer feedback and enhance service quality
Requirements:
• Experience in client relations and event planning
• Proficient in budget management and financial documentation
• Strong comm...