Position Overview
Purpose of the job
Manage end-to-end process of Accounts Receivable, maintaining credit control systems and processes, improving the cashflow position of the company through improving the collection process and managing the risk associated with granting credit
What You'll Be Doing
DISPUTE MANAGEMENT
Ensure transparent and clear query resolution and collection process by driving root cause analysis and set-up necessary corrective/ counter measurements, whilst ensuring effective communication to customer on status of resolution and action to be takenCOLLECTIONS MANAGEMENT
Drive operational performance and manage portfolio ensuring processes efficiently carried out and standards maintainedManaging a transparent and clear collection process and maintaining records of proactive collections activitiesCUSTOMER RECONCILIATIONS AND RELATIONSHIP MANAGEMENT
Ensure that all customer statements are...