Purpose of the job

Manage end-to-end process of Accounts Receivable, maintaining credit control systems and processes, improving the cashflow position of the company through improving the collection process and managing the risk associated with granting credit

What You'll Be Doing

DISPUTE MANAGEMENT

• Ensure transparent and clear query resolution and collection process by driving root cause analysis and set-up necessary corrective/ counter measurements, whilst ensuring effective communication to customer on status of resolution and action to be taken

COLLECTIONS MANAGEMENT

• Drive operational performance and manage portfolio ensuring processes efficiently carried out and standards maintained
• Managing a transparent and clear collection process and maintaining records of proactive collections activities

CUSTOME...