Position Overview
Role Overview Are you passionate about technology and providing top-tier customer experiences? As a Retail Consultant, you will be the face of Royal Tele Retail. You’ll be responsible for frontline sales and customer service operations within our Singtel Exclusive Retailer stores, ensuring every customer finds the right connectivity and digital solutions for their lifestyle.
Key Responsibilities - Sales Excellence: Drive and achieve sales performance targets for mobile plans, broadband services, and handset sales.
- Comprehensive Solutions: Assist customers with re-contracts, value-added digital solutions, and a wide range of mobile accessories.
- Customer Engagement: Deliver exceptional service by identifying customer needs and providing personalized recommendations.
- Frontline Operations: Manage daily store operations, including stock management, point-of-sale (POS) transactions, and store merchan...