Position Overview
Our Restaurant Team Leaders play an essential role in delivering an exceptional customer experience across our Restaurants - delivering tasty food, ensuring food hygience and mentoring our Restaurant Customer Advisors whilst supporting the management team.
Responsibilities
Supporting and coaching other members of staff and deputising for management in their absenceGiving great customer service by helping customers with various transactions across the restaurant Work alongside the team, ensuring staff efficiency, covering all stations effectively and ensuring a high level of service is being offered to our customers by all staffDriving sales through customer interactions, whilst promoting the benefits of the Dobbies Club membershipEnsuring compliance and adherence to the Restaurant Operational procedures are kept, monitoring standards, and ensuring the team follow company guidelinesOffering a helpin...