Position Overview
**Duties and Responsibilities**
As Restaurant Supervisor my duties and responsibilities will include:
β’ Review bookings and plan for the smooth department operation during shift.
β’ Review daily arrivals and departures to ensure proper handling of Special Guests, VIP Guests and Groups.
β’ Ensure F&B area is checked prior opening to guests and ensure all area is clean, properly equipped and in a high standard of maintenance.
β’ Implement and maintain guest recognition program, taking special care with food likes and dislikes and allergies or special dietary requests.
β’ Assist in scheduling, training and providing feedback to F&B Host.
β’ Handle guest feedbacks, inquiries, and comments. Log them and initiate appropriate action and follow up.
β’ Be responsible for evacuation, in cases of emergency, acting as first point of contact for guests and the emergency services; be accountable for guestsβ safety and comfort.
β’ Assist in the ...