Job Summary
We are looking for a responsible and service-oriented Restaurant Supervisor to oversee daily outlet operations and support the smooth running of the restaurant. The ideal candidate will lead the service team, maintain high customer satisfaction standards, and ensure operational excellence while supporting business and sales goals. Key Responsibilities
Oversee daily restaurant operations and ensure smooth workflow during service hours Supervise staff performance, attendance, and work schedules Lead and motivate the service team to maintain high productivity and professionalism Handle customer inquiries, feedback, and complaints promptly and professionally Ensure excellent customer service and maintain high customer satisfaction levels Monitor cleanliness, hygiene, and overall outlet presentation according to company standards Ensure proper service procedures and operational standards are consistently followed Assist customers with menu recommendations and service suppo...