Position Overview
Job Summary Oversee daily restaurant operations to ensure smooth service flow and high customer satisfaction. Lead and train staff, coordinate with kitchen teams, manage inventory, and ensure compliance with safety standards to drive operational excellence. Responsibilities Oversee daily restaurant operations including opening/closing procedures, service flow, and table management to maintain efficient service Lead and supervise service staff by assigning duties, monitoring performance, and fostering teamwork Deliver high standards of customer service by professionally handling customer feedback and resolving complaints Train new staff on standard operating procedures, menu knowledge, and service standards to ensure consistent quality Coordinate with kitchen team to ensure timely and accurate order delivery, enhancing customer experience Monitor inventory and stock levels, assist in ordering supplies to maintain adequate stock and minimize waste Ensure compliance with hygiene, food saf...