Position Overview:    Assist in developing, implementing and maintaining quality standards for restaurant, including supervision and direction of service staff.  Ensure excellent customer service.

These duties may be described as, but not limited to:

• Move throughout facility and kitchen areas to visually monitor and take action to ensure food quality and service standards are met.  Work with executive chef to verify temperatures, judge appearance and taste of products and check preparation methods to determine quality.  Give guidance toward improvement and make necessary adjustments for consistency.
• Interact positively with customers promoting hotel facilities and services.  Resolve problems to the satisfaction of involved parties.  Answer telephones in a clear voice, coordinate and document reservations.  Organize special events in the restaurant.  Maintain communication with all departments to ensure customer servic...