Position Overview
Job Summary We are seeking a professional and service-oriented Restaurant Reservations Agent to join our Food & Beverage team. The ideal candidate will serve as the primary point of contact for restaurant reservations, guest inquiries, and dining coordination, ensuring a seamless and personalized dining experience in line with luxury hospitality standards.
Key Responsibilities - Handle restaurant reservations accurately via phone, email, and reservation systems
- Coordinate dining arrangements across all hotel restaurants and outlets
- Provide detailed information on menus, promotions, operating hours, and special events
- Manage guest preferences, special requests, and VIP arrangements
- Liaise closely with restaurant managers and host teams to ensure smooth operations
- Maintain up-to-date reservation records and seating plans
- Handle guest inquiries and concerns professionally and...