Reporting to Restaurant Manager
. The Restaurant Operations Executive supports the daily operations of Hua Ting Fine Dining Restaurant by delivering exceptional guest experiences in accordance with Forbes 5-Star and luxury hospitality service standards. The role ensures smooth restaurant operations, guest satisfaction, team coordination, and strong product knowledge while maintaining the highest standards of professionalism and service excellence. . Assist in the supervision and coordination of daily restaurant operations. . Ensure all team members are familiar with menu offerings, promotions, and service procedures. . Deliver personalized and attentive guest service aligned with luxury dining standards. . Build rapport with guests and anticipate guest needs to enhance the dining experience. . Recommend food and beverage pairings and upsell premium menu items professionally. . Handle guest feedback, complaints, and service recovery promptly and professionally. . Monitor restaurant c...