Position Overview
Job Summary
The Restaurant Manager is responsible for the overall operation, performance, and profitability of the hotel restaurant. This role ensures exceptional guest experiences through high service standards, efficient operations, staff leadership, and compliance with hotel policies, food safety, and regulatory requirements.
Key Responsibilities
Operations & Guest Experience
- Oversee daily restaurant operations to ensure smooth and efficient service
- Ensure high standards of service quality, food presentation, and guest satisfaction
- Handle guest feedback, complaints, and special requests professionally and promptly
- Ensure the restaurant is set up according to brand and hotel standards
Team Leadership & Training
- Recruit, train, schedule, and supervise service staff
- Lead, motivate, and develop the team to deliver consistent service excellence
- Conduc...