The Restaurant Manager is responsible for overseeing the daily operations of Charm Thai Restaurant, ensuring exceptional guest experiences, efficient service, and high standards of food quality and presentation. This role requires strong leadership, attention to detail, and a passion for hospitality, with a focus on maintaining the restaurant’s authentic Thai identity while meeting the brand standards of Crowne Plaza.

YOUR DAY-TO-DAY:

+ Oversee day-to-day restaurant operations, ensuring smooth and efficient service.
+ Maintain high standards of food quality, hygiene, and presentation in line with hotel and regulatory requirements.
+ Monitor inventory levels, control costs, and manage ordering of supplies.
+ Ensure compliance with health, safety, and sanitation standards.
+ Deliver outstanding customer service and ensure guest satisfaction at all times.
+ Handle guest feedback, complaints, and special requests professionally and promptly.
+ Build rela...