Linking Humans is seeking on behalf of our client a ServiceNow Elite Partner in UAE/South Africa for a strategic and dynamic Resource & Development Manager to lead workforce planning resource sourcing onboarding and technical talent development within our Application Managed Services (AMS) function. This role is key to ensuring we have the right people with the right skills at the right timewhile also providing senior technical oversight and mentorship across projects.

Key Responsibilities

• Resource Planning & Forecasting:
  Work with cross-functional teams to track resource capacity anticipate demand and plan upskilling initiatives.

• Sales Pipeline Alignment:
  Forecast and align resource needs with the project pipeline to ensure readiness for upcoming engagements.

• Vendor & Contractor Management:
  Source and manage external contractors when internal resources are limited. Ensure complianc...