Resolutions specialist - Poulton-le-Fylde, FY6 8JX - Office Based

£29,000 Rising to £31,000 after probation

Competitive basic salary

Full training and ongoing development

Join a growing, dynamic, and supportive team

Be part of a scale-up business making a real difference in the energy sector

Office-based role in a professional and approachable working environment

This role would suit someone who is:

A confident communicator with strong telephone skills

Resilient and able to remain calm under pressure

Naturally empathetic and able to adapt to different customer needs

Organised with great attention to detail

Motivated and capable of managing their own workload

A team player who can follow structured processes

Tech-comfortable – especially with Microsoft Office and CRM systems

Skills and Experience (Preferred but not essential):

Experience in credit control or debt resolution