Description

Join Team CARFAX as a Resolution Specialist - (Temporary - 6 months)

As a Resolution Specialist, you will use your stellar research and analysis skills to support customers and improve the overall accuracy of CARFAX’s valued product, the CARFAX Report. Resolution Specialists assist customers from a centralized corporate center, serving more than 30,000 customers annually that are located throughout North America. As the Resolution Specialist, you serve as the customer’s primary point of contact with CARFAX and handle their case through to resolution.

At CARFAX, we believe in the power of teamwork and value in-person interactions so that we can collaborate and thrive together. This position will require 3 days per week in our London,ON office subject to change with future business needs.

As a Resolution Specialist, you will: