This position is a three-month temporary residency with the potential to go full-time immediately following.

Responsibilities

• Ongoing monitoring of brand social channels and relevant online conversations to identify high‑impact engagement opportunities, including proactive identification of strategic and creative conversations and communities.
• Continuous active listening on brands currently tracking every follower interaction: comments, responses, and DMs.
• Analyze brand and cultural trends for consideration by the creative team.
• Bring insight on subject‑matter and specific subcultures.
• Go beyond basic tracking by analyzing and drawing hypotheses, including providing a daily digest of observations and recommendations.
• Use third‑party tools to manage the brand’s pages.
• Follow proper escalation systems, as needed, for fans with negative feedback.
• Seek opportunities to insert the brand into ...