Resident Liaison Officer (FRA)

Location: Enfield
Salary: Up to £32,000 + Package
Job Type: Permanent

is a specialist recruitment agency within the repairs and maintenance sector. We are currently working with a well-established contractor who is looking to recruit an experienced Resident Liaison Officer to support FRA (Fire Risk Assessment) works across the Enfield area.

This is an excellent opportunity for a customer-focused individual with experience working within social housing, planned works, or FRA projects.

Key Responsibilities

Acting as the main point of contact for residents throughout FRA works
Booking appointments and coordinating access to occupied properties
Keeping tenants informed before, during, and after works are completed
Handling resident queries, concerns, and complaints professionally
Carrying out pre and post-work property visits where required
Working closely with site teams, operatives, and contractors to...