Resident Liaison Officer - Ealing- Planned Maintenance 

Salary: Up to £34K + package

Location: Ealing

Job Type: Permanent 

Fortus Recruitment Group is a leading recruitment agency specialising in the repairs & maintenance industry. We are currently working with a well-established client who is seeking a skilled Resident Liaison Officer to join their planned maintenance team in the Ealing area.

Appointment Booking: Coordinate and schedule appointments to visit occupied properties, ensuring minimal disruption to residents.
Condition Surveys: Conduct surveys to assess property conditions prior to and post-work.
Resident Support: Handle resident complaints and concerns, providing a high level of customer service and maintaining positive relationships.
Collaboration: Work closely with the site team and contractors to ensure that works are carried out to the highest standard and within specified timelines.
Relationship Building: Develop stro...