About the Role

Basildon Council, in partnership with Vivid Resourcing, is seeking three dedicated and people-focused Client Resident Liaison Officers to support the smooth delivery of major works programmes across our housing services.

You’ll be the vital communication link between residents, contractors, technical teams and internal colleagues—ensuring that tenants and leaseholders feel informed, supported and heard throughout the lifecycle of each project.

This is a rewarding, resident-facing role ideal for someone who thrives on relationship-building, problem-solving, and helping residents navigate essential improvements to their homes.

What You’ll Be Doing

Resident Engagement & Support

* Act as the primary contact for tenants and leaseholders throughout major works.

* Provide clear, accessible information through newsletters, notices, and direct communication.

* Carry out home visits to understand resident needs, gat...