Pinnacle Group are looking for a Resident Liaison Officer and Administrator to play a key role in supporting a facilities management contract that covers a variety of housing sites in the South of England.

Our Soft Facilities Management division delivers essential services to homes, schools, universities and public sector organisations - including housing providers and blue light authorities. We focus on creating clean, safe and welcoming environments, with a commitment to quality, community impact and customer care.

Your role will involveleading the development and embedding of customer and client relationship management.Acting as the primary liaison between operations and customers, the RLO will proactively seek feedback and ensure the service is customer focused, with responsibility for providing timely and accurate updates to key stakeholders regarding estate services performance.

This will be a hybrid working role where you can work 2/3 days from home...