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Reservations Specialist

Dorchester Collection
Location 📍 London, United Kingdom
Posted 📅 June 11, 2026
Work Type ⏰ Permanent

Position Overview

Position Overview


Our reservations specialists are the gems of our global contact centre located in our corporate office! Their main responsibilities are to manage guests’ phone calls and email enquiries for all hotels within the Collection. Listening to our guests’ needs and being able to address them with the most suitable options and solutions are vital to create lifelong memories.

Please note we will review all applications and interviews will take place January 2026. We appreciate your patience during the festive period.


What you'll get

As a Reservations Specialist at Dorchester Collection, here are just some of the great benefits you will receive: 

  • Annual salary of £29,825.89 plus monthly financial incentives
  • Workday lunches in the form of a prepaid contactless card – £2,772 annual value for full-time employees
  • Complimentary stays with breakfast included in our Dorchester Collection ...
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    Job Details

    Employment Type
    Permanent
    📊
    Category
    Information and Record Clerks
    🏠
    Work Arrangement
    On-site
    📍
    Location
    London, United Kingdom