Position Overview
We are seeking a highly organized and detailed orientated service specialist to manage and convert all reservations segments.
Someone with exceptional customer service to guests and enhancing the customer service with all stakeholders.
Location: Cape Town
Salary: R 20 000 basic salary plus benefits
Industry: Hospitality & Tourism
Employment Type: Full-Time
Key Requirements:
- Hospitality qualification or equivalent preferred.
- Minimum 3–5 years’ experience in hotel reservations within a 4-star or 5-star environment.
- Proven experience handling and converting all reservations segments.
- Strong knowledge of Opera.
- Proficient in Microsoft Office Suite.
- Excellent verbal and written communication skills in English (additional languages
advantageous).
- Strong organizational and multitasking abilities.
- High level...