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Reservations Operations Lead – Customer Service

Confidential
Location 📍 dubai, United-Arab-Emirates
Posted 📅 June 08, 2026
Work Type ⏰ Full-time

Position Overview

Jobsatdubai in Dubai is seeking an Operations Manager, Customer Service to lead the Reservations department at Atlantis Dubai. This role requires a minimum of 2-3 years in a management position and at least 8 years of reservations experience in a large-scale call center environment.

Key responsibilities include overseeing daily operations, managing team performance, and ensuring customer satisfaction. The ideal candidate will have a strong background in reservations metrics and processes, making operational improvements as needed.

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Job Details

Employment Type
Full-time
📊
Category
Other-General
🏠
Work Arrangement
On-site
📍
Location
dubai, United-Arab-Emirates