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Reservations Agent – Guest Booking & Revenue Support Specialist at InterContinental Residences Dubai Business Bay

IHG
Location 📍 United Arab Emirates, United Arab Emirates
Posted 📅 May 23, 2026
Work Type ⏰ Full-time

Position Overview

At **InterContinental Residences Dubai Business Bay** , we are seeking a **Reservations Agent** to support and enhance the booking experience for guests while contributing to revenue performance and operational efficiency.

This role is designed for a detail-oriented, guest-focused, and commercially aware professional who understands that every reservation is the beginning of the guest journey—ensuring accuracy, responsiveness, and a seamless booking process from the very first interaction.

This is more than a traditional reservations role.

InterContinental Residences Dubai Business Bay represents refined residential luxury, where every guest interaction is expected to feel personalised, efficient, and intuitive.

You will ensure that all reservations—whether via phone, email, or online channels—are handled with precision, professionalism, and a strong focus on guest needs and revenue optimisation.

**Why This Role Matters**

Reserva...

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Job Details

Employment Type
Full-time
📊
Category
other-general
🏠
Work Arrangement
On-site
📍
Location
United Arab Emirates, United Arab Emirates