Flexible Work, Better Balance
We are seeking a highly organized and customer-focused Reservationist to manage the brandβs reservation system, ensuring that all bookings are handled efficiently and with care. The ideal candidate will have excellent communication skills, attention to detail, and the ability to provide exceptional customer service. As a Reservationist, you will be the first point of contact for guests, managing bookings, answering inquiries, and helping ensure a seamless dining experience.
Key Responsibilities:
- Handle all incoming reservation requests via phone, email, and online platforms, ensuring bookings are accurately recorded and confirmed.
- Manage the reservation system and seating arrangements to optimize table availability and guest flow.
- Communicate with guests to confirm reservations, answer questions, and accommodate any special requests or dietary needs.
- Assist in coordinating large parties, private events, and special occasions, working ...