Position Overview
Description
Robert Half is looking for a detail-oriented Reservation Specialist to support hotel booking operations in Lexington-Fayette, Kentucky. This contract opportunity with permanent potential is ideal for someone who enjoys assisting guests, handling high-volume call activity, and ensuring reservation details are accurate from the initial request through final confirmation. The person in this role will serve as a key point of contact for booking inquiries, itinerary adjustments, and customer support related to extended hotel stays.
2nd Shift Position - Contract To Hire Position - Call Center
Responsibilities:
• Handle incoming calls and assist customers with hotel reservation requests in a fast-paced service environment.
• Update, revise, and confirm booking details to ensure each reservation reflects current guest needs and stay requirements.
• Support guests with changes such as date adjustments, room requests, and o...