Position Overview
POSITION SCOPE
Toprovide an efficient and friendly luxury reservation service, build and designindividually tailored and personalized experiences for each guest creating memorable experiences andguest loyalty. Promoting all aspects of the Resort facilities confidently andpassionately, maximizing revenues to achieve budgeted and forecasted targets
JOB FUNCTIONS
Provide a professional and timely response toall incoming telephone and email enquiries, ensuring that responses meet thedepartment SOP. Efficiently handle high levels of salesenquiries for the individual traveler from various sources including phonecalls, e-mails, booking agencies and third party booking websites Prepare detailed, relevant, personalized highquality sales quotes for every enquiry in an extremely professional verbal or writtenmanner Accurately record all reservation details invarious appropriate booking systems, including but not limited to ...