DESCRIPTION:
At InterContinental Hotels Group® we want our guests to feel special, cosmopolitan and In the Know which means we need you to:
1.Be charming by being approachable, having confidence and showing respect.
2. Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done.
3. Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.

DUTIES AND RESPONSIBILITIES

Our People
•May assist with other duties as assigned such running daily reports, e.g. the cancellation, booking, or arrival reports.

Financial Returns
•Book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel in accordance with established standards and scripts using the hotel’s reservations system; process reservations from the sales, reservations centers or travel agencies/wholesalers...