Project: Designing Self‑Service & Automation Solutions for Innovation Data Lab Workflows This internship project aims to modernise and streamline the operations of the Data Lab by reducing manual workload on duty officers and improving the overall researcher experience. The intern will explore, design, and prototype a suite of self‑service and automation solutions across the researcher journey.

• Explore AI‑powered chatbot solutions to handle routine queries, reducing the burden on duty officers, based on a set of researcher‑facing FAQs. The intern will also develop an onboarding video accompanying acknowledgement form for new researchers to complete at their own pace.
• Explore the use of Robotic Process Automation (RPA) or other automation tools to streamline end‑of‑session PC wipe downs. This includes developing a script to automatically clear browsing history, recent files, and application data ac...