Position Overview
Job Description
- Assist in documenting, analyzing, and improving business processes across departments.
- Support the coordination of internal workflows, ensuring timely execution of tasks and deliverables.
- Maintain and update process maps, SOPs (Standard Operating Procedures), and workflow diagrams.
- Collaborate with team leads and department heads to gather requirements and identify process bottlenecks.
- Track process performance metrics and assist in generating periodic reports for management review.
- Participate in process improvement initiatives and contribute ideas for operational efficiency.
- Ensure compliance with internal policies, regulatory standards, and documentation protocols.
- Provide administrative support for process-related meetings, including scheduling, note-taking, and follow-ups.
- Use digital tool...