Overview:
**Recruiter**: Alma Martinez
**Reports to**: Evelyn Manzano
Position available in Guadalajara & Querétaro
- Taking orders from Canada Distributors in Spanish, English and French
- Order Tracking
- Follow up on Canada´s distributors needs in Spanish, English and French regarding Distributor Relations and Order Support.
- Follow up with Distributor´s complaints, requirements, and inconveniences until resolution.
- Provide service via chat for Distributors from Canada in Spanish, French and English, updating personal information and supporting Distributors with the necessary information to help their business growth.
**Functions and Responsibilities**
- Track member´s orders showing with empathy and good service.
- Document any adverse event reported by a Distributor and continue with the process needed for them to receive proper follow up by the correct department.
- Provide Distributors with information regarding promotions, events, and our ...